Frequently asked

questions

Do you have a minimum order amount for mouse pads?

No, we don't. You can order as low as a single mouse pad.

 How long does it take before my order is finished.

 We normally start printing your order right after you have given us a go ahead to start printing. Most orders are finished within 2 business days and shipped on the 3rd business day. What this means that if you placed an order on a weekend, the order will be completed by Tuesday assuming artwork and payment has been finalized.

 How durable are the mouse pads?

The mouse pads are very durable. The prints are very vivid and sharp.

 Are there any care instructions for proper use of the pad?

None really. Just wipe with a clean cloth when dirty. However, do not bleach or place in a washer.

Artwork specification
Colour Format: Design in CMYK
File Format: Accepts PDF, JPEG, TIFF, EPS
File Resolution: 300dpi or higher.

These are a few tips to get the best results:
Create your artwork with the resolution of at least 300dpi - the larger and clearer your file is, the better the end result will be when printed.
Please note, we don’t accept 72dpi files as they are not usually adequate to create a quality job.
Add your custom shape as a line on your artwork (ideally as a vector line, or as a separate layer) - you should also make sure your cut line is clear, so we know where you want your sticker to be cut.
For your design, we recommend a bleed area of at least 0.25 inches on each side of the artwork. The cutline - which will be the edge of the sticker after it is completed should be 0.125 inches from the edge of your design.